Saturday, 10 February 2018

Dynamics CRM 365, (1)




Kicked off MS Dynamics CRM 365 project in Jan 2018. It is like stepping into a whole new domain for a Systems engineer. Dynamics 365 is one of the market leader in Gartner’s Magic Quadrant for CRM. It is going to be an impressive learning experience both in terms of project management and in customer services management. Planning to integrate the system with Avaya IP office and Sharepoint 2013.  1 / too be continued….