Tuesday, 3 July 2018

Changing IP address of 3PAR 7200 array:

Changing IP address of 3PAR 7200 array:

Power up the array,
             1- Cable the SAS as per standard daisy chain with each controller connected to one path of the array.
             2- Connect power cords for shelf and controllers.
             3- Power up Disk array enclosure first then 3PAR controller.

Tuesday, 19 June 2018

Dynamics CRM 365 (2)

Avaya IP office caller ID integrated CRM Dynamics 365 via TAPI phone application. All other other based applications were integrated successfully using SOAP services. Dynamics 365 out of the box delivers most common functionalities for Customer Services Ticketing, SLAs, Reporting and Dashboards.

Saturday, 10 February 2018

Dynamics CRM 365, (1)

Kicked off MS Dynamics CRM 365 project in Jan 2018. It is like stepping into a whole new domain for a Systems engineer. Dynamics 365 is one of the market leader in Gartner’s Magic Quadrant for CRM. It is going to be an impressive learning experience both in terms of project management and in customer services management. Planning to integrate the system with Avaya IP office and Sharepoint 2013.  1 / too be continued….